List of MSC Policies
Policy No. |
Title |
Description |
|
Enrolment Policy |
Document on how to apply, register and enroll as a student of Monitronic Success College.environment as well as facilities. |
|
Assessment Policy Examination Regulations Policy |
A statement on how MSC operates its examinations. MSC exam rules and regulations; including information on candidates conduct during MSC Examinations. |
|
Reasonable Adjustment & Special Consideration Policy |
MSC responsibilities to individuals with learning difficulties, disabilities or temporary illness. The policy also states the Reasonable Adjustments,
Special Considerations and Access Arrangements MSC will make. |
|
Complaints Policy |
Information on how stakeholders students and parents can voice their concerns and how MSC handles complaints. |
|
Appeals Policy |
Information for use by (i) Centres whose approval has been withdrawn or suspended (ii) learners not satisfied with entire or certain parts of their examination results (iii) learners not satisfied with MSC responses to Reasonable Adjustment/Special Consideration (iv) learners sanctioned due to malpractice allegations or incidents. |
|
Health and Safety Policy |
Document on how to maintain, provide and manage a work environment as well as facilities. |
|
Record Management Policy |
Document on procedures in creating, capturing data and the risks relating to MSC information system security. |
|
Customer Service Policy |
Information on standard of service MSC gives to its customers, including the customer charter. |
|
Certification Policy |
Information to candidates who lose certificates or those who re-sit examinations but do not pass. |
|
Equal Opportunities Policy |
Information on how to act fairly and prevent discrimination. |
|
Centre Assessment Policy |
Information on how Centres can help learners achieve full learning potential. |
|
Contingency Plan Policy |
Document on how MSC deals with emergencies or incidents. |
|
Ethical Policy |
Ethical conduct for MSC staff, Approved Centres and learners. |
|
Conflict of Interests Policy |
Information on how MSC staff can avoid activities that could jeopardise the integrity of the organisation and how to disclose their activities. |
|
Invoicing Policy |
Information on charges pertaining to MSC qualifications, training seminars, Centre Approval, learning materials and all aspects of MSC equality of information. |
|
Staff Development Policy |
Document on joint, on-going effort in upgrading the personnel knowledge, skills, and abilities. |
|
Financial Management Policy Credit Control Policy Internal Control Policy Budget Control & Review Policy |
Information on sound financial governance of MSC Business operations and processes. Information on debt management practices and procedures Information on effective internal control practices Information on managing income and expenditure decisions |
|
Risk Management Policy |
Document which outline processes in identifying, assessing and prioritising potential risks |
|
Quality Management Policy |
Information on planning, quality control, quality assurance and the effects of working efficiently and effectively to improve and achieve desired outcome. |
|
Verification & Authentication Policy |
Document which explains the process requirement for MSC and Approved Centres to verify and be able to trace candidates and learners respectively. |
|
Learning and Assessment Design Policy |
Document assuring the integrity and standard of learning achievements |
|
Assessment Quality Assurance Policy |
Information on how candidate achievements are assessed and quality assured within MSC Qualifications. |
|
Standardization Policy |
Document ensuring that assessment criteria for MSC qualifications are applied consistently by Assessment Panel. |
|
Sanctions Policy |
Information on consequences for serious incidents of malpractice/maladministration. |
|
Recruitment and Selection Policy |
Explains how MSC employment position descriptions are developed and appropriate candidate selection process. |
|
Annual Programme Review Policy |
Document which evaluates and identifies good practice, actions and enhancement by reviewing past activities in preparation for the coming year. |
|
Programme Withdrawal Policy |
Timeframe with regard to units/qualifications withdrawal or implementation of new ones. |
|
Corporate Social Responsibility Policy |
Information on MSC basic principles and practice operations. |
|
Exemption Policy |
Recognition of achievements resulting from both formal and informal prior learning. |
|
Maladministration and Malpractice Policy |
Information on how to deal with suspected malpractice/ maladministration issues. |
|
Staff Misconduct Policy |
Defines acts of misconduct within MSC. |