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                                                                       List of MSC Policies                                                         

     

    Policy 

    No. 

    Title 

    Description 

     

    Enrolment    Policy

    Document on how to apply, register and enroll as a student

    of Monitronic Success College.environment as well as facilities. 

     

     Assessment Policy

    ExaminatioRegulations

    Policy

    A statement on how MSC operates itexaminations.

    MSC exam rules and regulations; including information on candidates conduct during MSC Examinations.

     

    Reasonable Adjustment &

    Special Consideration

    Policy

    MSC responsibilitieto individualwith learning difficulties,

    disabilities or temporary illness. The policy also states the 

    Reasonable Adjustments, 

     

    Special Considerations and Access Arrangements MSC will make.

     

    ComplaintPolicy

    Information on how stakeholders students and parents can voic

    their concerns and how MSC handles complaints.

     

    Appeals Policy

    Information for use by (i) Centres whose approval has been

    withdrawn or suspended (ii) learners not satisfied with entire

    or certain partof their examination result(iii) learners not

    satisfied witMSC responses tReasonablAdjustment/Special 

    Consideration (iv) learners sanctioned due tmalpractice 

    allegations or incidents.

     

    Health and Safety Policy

    Document on how tmaintain, provide and manage a work

    environment as well as facilities.

     

    Record Management Policy

    Document on procedures in creating, capturing data anthe

    riskrelating tMSC information system security.

     

    Customer Service Policy

    Information on standarof service MSC gives tits

    customers, including the customer charter.

     

    Certification Policy

    Information to candidates who lose certificates or those who

    re-sit examinations but do not pass.

     

     Equal Opportunities  Policy

    Information on how to act fairly and prevent discrimination.

     

    Centre Assessment Policy

    Information on how Centres can help learners achieve full

    learning potential.

     

    Contingency Plan Policy

    Document on how MSC dealwith emergencies or incidents.

     

    Ethical Policy

    Ethical conduct for MSC staffApproved Centres anlearners.

     

    Conflict of Interests

    Policy

    Information on how MSC staff can avoid activitiethat could

    jeopardise the integrity of the organisation and how to disclos

    their activities.

     

    Invoicing Policy

    Information on charges pertaining tMSC qualifications, 

    training seminars,

    CentrApproval, learning materials and all aspects of MSC 

    equality of information.

     

    Staff Development Policy

    Document on joint, on-going effort in upgrading the personnel

    knowledge, skills, and abilities.

     

    Financial Management

    Policy

    Credit Control Policy

    Internal Control Policy Budget Control & Review Policy

    Information on sounfinancial governance of MSC Business

    operations and processes.

    Information on debt management practices and procedures

    Information on effectivinternal control practices

    Information omanaging income and expenditure decisions

     

    Risk Management Policy

    Document which outline processes iidentifying, assessing

    and prioritising potential risks

     

     

    Quality Management

    Policy

    Information on planning, quality control, quality assurance

    and theffects of working efficiently and effectively timprove and achieve desired outcome.

     

    Verification &

    Authentication Policy

    Document which explainthe procesrequirement for MSC

    and Approved Centres tverify and be ablto trace candidates and learners respectively.

     

    Learning and Assessment

    Design Policy

    Document assuring thintegrity and standarof learning

    achievements

     

    Assessment Quality

    Assurance Policy

    Information on how candidate achievementare assessed and

    quality assurewithiMSC Qualifications.

     

    Standardization Policy

    Document ensuring that assessment criteria for MSC

    qualifications are applied consistently by Assessment Panel.

     

    Sanctions Policy

    Information on consequences for serious incidents of

    malpractice/maladministration.

     

    Recruitment and Selection

    Policy

    Explains how MSC employment position descriptions are

    developed and appropriate candidatselection process.

     

    Annual Programme

    Review Policy

    Document which evaluates and identifiegood practice,

    actions and enhancement by reviewing past activities in preparatiofor the coming year.

     

    Programme Withdrawal

    Policy

    Timeframe witregartunits/qualifications withdrawal or

    implementation of new ones.

     

    Corporate Social

    Responsibility Policy

    Information oMSC basic principles and practice operations.

     

    Exemption Policy

    Recognition of achievementresulting from both formal and

    informal prior learning.

     

    Maladministration and

    Malpractice Policy

    Information on how to deal with suspected malpractice/

    maladministration issues.

     

    Staff Misconduct Policy

    Defines acts of misconduct withiMSC.

    Benefits of Studying at MSC

    • Professional
    • Recognised
    • Quality Assured
    • Flexible
    • Supportive
    • Informed

    Important Committees

    • Appeals Committee
    • Programme Committee
    • Administration Services Committee
    • Disciplinary Committee

    Contact us

    We will be happy to hear from you. Feel free to contact us.

    Box 40792, Ausspannplatz, Windhoek

    T: +264 61 232 652

    M: +264 81 278 5053

    F: +264 61 234 736

    E: info@monitroniccollege.com

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